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Government Agencies (U.S.)
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ALSO CALLED: Federal Agencies, Regulatory Committees, Agencies, Government Industry, Government Departments, Interagency Committees, and Regulatory Organizations
DEFINITION: Citizen relationship management is a growing effort at all levels of government to respond quickly, succinctly and accurately to citizen requests or inquiries for answers to questions and general information about policies, practices, and procedures. This term takes CRM as its abbreviation, and is a
Definition continues below.
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IP Transformation and Stakeholder Engagement - Managing Stakeholders during Complex Change Programs
| sponsored by Alcatel-Lucent
WHITE PAPER:
This white paper examines the impact large change programs have on working relations with external parties and discusses what strategies telecom companies can employ to avoid the pitfalls associated with transformation and migration.
Posted: 17 Nov 2008 | Published: 17 Nov 2008
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Deploying Fips-Certified SOA Gateways in Federal, State and Local Government Agencies
| sponsored by Forum Systems
WHITE PAPER:
Read this paper to learn why FIPS 140-2 validation is necessary for SOA Gateways used in building secure, robust and scalable Service Oriented Architecture.
Posted: 14 Nov 2008 | Published: 14 Nov 2008
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Government Data Center Network
| sponsored by Juniper Networks, Inc.
WHITE PAPER:
This paper outlines best practices, technologies and products that support data center architects and engineers responsible for answering the requirements of designing government agencies' data center networks.
Posted: 19 Sep 2008 | Published: 18 Sep 2008
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Improving Communications in Emergency Situations: Mobile Business Continuity Planning Solutions That Help Mitigate Risks and Improve Responsiveness to Emergency Situations
| sponsored by BlackBerry
WHITE PAPER:
This white paper addresses the ways in which organizations can ensure preparedness by deploying wireless software solutions based on the BlackBerry Enterprise Solution and BlackBerry applications from Wallace Wireless.
Posted: 08 Apr 2008 | Published: 01 Jan 2007
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Out of the Cubicle and into the Field - Mobility Matters in Extending Public Service Delivery
| sponsored by BlackBerry
WHITE PAPER:
This paper from the Center for Digital Government explores the drivers and benefits for going mobile in the public sector. It also includes success stories from early adopters, as well as suggestions for getting started.
Posted: 18 Mar 2008 | Published: 01 Jan 2007
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Bitpipe Industry Guide: Government
| sponsored by Bitpipe
WHITE PAPER:
Are you up to date on Government policies, regulations and agencies? You need to be informed about government-related subject areas, including National, State and Local Governments and Government Agencies, Government Information Security, and Compliance.
Posted: 13 Feb 2006 | Published: 13 Feb 2006
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GOVERNMENT AGENCIES (U.S.) DEFINITION (continued):
deliberate play on the more common expansion of that abbreviation, customer relationship management. Ultimately, the goal of both CRMs is to foster closer, more effective and efficient working relationships, to better anticipate and meet customer/citizen needs and to develop a more detailed working understanding of what customers/citizens want, expect, and need from those who serve them. USA Services, a presidential E-Government initiative, is related to citizen relationship management.
Government Agencies (U.S.) definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary
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