Benefits of Unified Messaging in Exchange Server 2007
| sponsored by Global Knowledge
WHITE PAPER:
Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified â??message store,â? that is accessible from a wide range of different devices.
Posted: 10 Dec 2008 | Published: 10 Dec 2008
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The Future Carrier Network: Adopting New Outsourcing Business Models
| sponsored by Alcatel-Lucent
WHITE PAPER:
This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized
by flux.
Posted: 17 Nov 2008 | Published: 17 Nov 2008
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IDC Research: Midmarket Companies Build On IP Telephony for Competitive Advantage
| sponsored by Avaya Inc.
WHITE PAPER:
Written for technology decision makers in midsize companies, renowned IDC analyst Ray Boggs leverages recent research studies to provide fresh insight on the changing midmarket telephony environment.
Posted: 13 Nov 2008 | Published: 13 Nov 2008
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Is Now the Time to Migrate to IP Telephony? Re-evaluating the Risks and Rewards
| sponsored by Avaya Inc.
WHITE PAPER:
As companies with aging voice infrastructures face end of life considerations, there has been a tendency to delay migration planning based upon un-examined fears and exaggerated risks associated with the current capabilities of IP Telephony.
Posted: 13 Nov 2008 | Published: 13 Nov 2008
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Podcast: Service Delivery Best Practices: Translating Customer Needs into Network Services
| sponsored by Alcatel-Lucent
PODCAST:
This podcast with expert Tom Nolle is designed to help service providers examine the methodology associated with creating optimally profitable services.
Posted: 11 Nov 2008 | Premiered: 05 Nov 2008
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How to Achieve Visual Collaboration with Telepresence for Life-Like Meeting Experiences
| sponsored by TANDBERG
DATA SHEET:
The T3 is visual collaboration taken to an entirely new level, thousands of details work together to provide a natural forum to speed decision making and make sure everyone is on the same page.
Posted: 06 Nov 2008 | Published: 06 Nov 2008
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Get Schooled - Fixed Mobile Convergence: FMC 101
| sponsored by Tellabs
VIDEOCAST:
This episode features Stuart Benington, Director, Portfolio Marketing and he discusses the differences between service-level and network-level FMC.
Posted: 23 Oct 2008 | Premiered: 23 Oct 2008
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RS-232: A Key to Understanding Data Communications
| sponsored by Global Knowledge
WHITE PAPER:
Read this paper to learn the history and current application of RS-232, a standard that refers to two classes of devices: Data Terminal Equipment and Data Circuit Terminating Equipment.
Posted: 14 Oct 2008 | Published: 11 Oct 2008
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Identifying Who Can Be Saved and Who Will Be Driven Away by Retention Activity: Using Uplift Modeling to Reduce Churn in Mobile Telephony
| sponsored by Portrait Software
WHITE PAPER:
The adoption of uplift modeling requires operators to embrace fully the use of systematically randomized control groups, and commits them to using sophisticated, modern uplift modeling methods.
Posted: 08 Oct 2008 | Published: 08 Oct 2008
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IT Briefing: Integrating Microsoft Unified Communications with Current Phone Systems
| sponsored by Dell, Inc.
WHITE PAPER:
This document discusses how a company can integrate Microsoft's Unified Communication (UC) services with their existing telephony system.
Posted: 03 Sep 2008 | Published: 29 Aug 2008
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A Practical Guide to VoIP for Small Businesses
| sponsored by Avaya Inc.
WHITE PAPER:
VoIP is a new communications technology that brings with it several new capabilities that really change the meaning of the term telephone call. This guide will give you a better understanding of VoIP so you can see what it can do for your business.
Posted: 07 Aug 2008 | Published: 01 Aug 2008
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Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch
| sponsored by Teleformix
DATA SHEET:
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
Posted: 11 Jul 2008 | Published: 01 Jul 2008
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How Should an Enterprise Move towards Unified Communications?
| sponsored by Avaya Inc.
WHITE PAPER:
Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
Posted: 01 Jul 2008 | Published: 01 Jun 2008
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IP Voice Connect Fact Sheet
| sponsored by Sprint
PRODUCT LITERATURE:
Use a single IP connection to enable voice and Internet for quality and reliable service with a suite of advanced phone features that will make your employees more productive with cost predictability for the small to medium-sized business.
Posted: 19 Jun 2008 | Published: 01 Jun 2008
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Network Faxing ROI: What You Don't Know Could Save You Money
| sponsored by Castelle
WHITE PAPER:
Castelle's FaxPress Premier and FaxPress Enterprise fax servers provide an ideal scan in, fax out solution for a variety of copier, scanner and MFP devices.
Posted: 24 May 2006 | Published: 01 May 2006
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Cirpack: Public Telephony Products
| sponsored by CIRPACK
PRODUCT OVERVIEW:CIRPACK develops next generation telephony platforms for telecom service providers: Local Exchange (Class-5) and Transit (Class-4) switches with simultaneous native support for TDM, ATM and IP networks and protocols. Posted: 13 Jul 2004 | Published: 12 Jul 2004
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On-Hold Plus™ 5000: CD Autoload On-Hold Audio System
| sponsored by Intellitouch
DATA SHEET:This system records from any CD to digital flash memory. Posted: 13 Nov 2003 | Published: 01 Nov 2003
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