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Telephony Services
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ALSO CALLED: Telephone Services, Computer Telephony Services, Phone Services, Telephony, and Voice Services
DEFINITION: In the U.K., Premium Rate Service (PRS) is a telephone service that provides recorded information or live conversation for callers similar to 1-900 number service in the U.S. Callers are charged a higher rate on their phone bill, which is then split between the service provider and the network operator
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Definition continues below.
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Add Telephony-Services to your RSS Reader:
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| 13 Matches |
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Podcast: Service Delivery Best Practices: Translating Customer Needs into Network Services
| sponsored by Alcatel-Lucent
PODCAST:
This podcast with expert Tom Nolle is designed to help service providers examine the methodology associated with creating optimally profitable services.
Posted: 11 Nov 2008 | Premiered: 05 Nov 2008
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How to Achieve Visual Collaboration with Telepresence for Life-Like Meeting Experiences
| sponsored by TANDBERG
DATA SHEET:
The T3 is visual collaboration taken to an entirely new level, thousands of details work together to provide a natural forum to speed decision making and make sure everyone is on the same page.
Posted: 06 Nov 2008 | Published: 06 Nov 2008
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Putting the Caller First: Interactive Voice Response (IVR) & Voice User Interface (VUI) Design That Enhances Customer Experience
| sponsored by Angel.com
WEBCAST:
Attend this webcast to learn how with Inbound and Outbound Interactive Voice Response (IVR) solutions, Angel.com combines the power of the telephone, your data and the web to generate information-driven communications and transactions.
Posted: 29 Oct 2008 | Premiered: Available On Demand
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Voice-Enabling Salesforce.com with SalesByFone
| sponsored by Angel.com
WEBCAST:
SalesByFone by Angel.com makes it possible to access, update, and manage accounts, contacts and leads directly in salesforce.com through voice commands over the phone.
Posted: 29 Oct 2008 | Premiered: Available On Demand
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Get Schooled - Fixed Mobile Convergence: FMC 101
| sponsored by Tellabs
VIDEOCAST:
This episode features Stuart Benington, Director, Portfolio Marketing and he discusses the differences between service-level and network-level FMC.
Posted: 23 Oct 2008 | Premiered: 23 Oct 2008
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Identifying Who Can Be Saved and Who Will Be Driven Away by Retention Activity: Using Uplift Modeling to Reduce Churn in Mobile Telephony
| sponsored by Portrait Software
WHITE PAPER:
The adoption of uplift modeling requires operators to embrace fully the use of systematically randomized control groups, and commits them to using sophisticated, modern uplift modeling methods.
Posted: 08 Oct 2008 | Published: 08 Oct 2008
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New Strategies for Revenue-Generation and IP Transformation
| sponsored by Alcatel-Lucent
PODCAST:
IP technologies can help service providers create new revenues. In this podcast, Tom Nolle and Kate Gerwig discuss IP transformation and how it relates to the network as an application platform.
Posted: 17 Sep 2008 | Premiered: 17 Sep 2008
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Leveraging COTS Middleware to Accelerate Ramp to Cash Flow Positive
| sponsored by Enea
WHITE PAPER:
The well understood requirements and broad acceptance of emerging industry standards has solidified the viability of COTS middleware, specifically in the telecom industry. Read this paper for more.
Posted: 15 Sep 2008 | Published: 15 Mar 2008
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IT Briefing: Integrating Microsoft Unified Communications with Current Phone Systems
| sponsored by Dell, Inc.
WHITE PAPER:
This document discusses how a company can integrate Microsoft's Unified Communication (UC) services with their existing telephony system.
Posted: 03 Sep 2008 | Published: 29 Aug 2008
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A Practical Guide to VoIP for Small Businesses
| sponsored by Avaya Inc.
WHITE PAPER:
VoIP is a new communications technology that brings with it several new capabilities that really change the meaning of the term telephone call. This guide will give you a better understanding of VoIP so you can see what it can do for your business.
Posted: 07 Aug 2008 | Published: 01 Aug 2008
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The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions
| sponsored by Teleformix
WHITE PAPER:
Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording.
Posted: 11 Jul 2008 | Published: 01 Jul 2007
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Voice Services
| sponsored by NetWolves Corporation
BROCHURE:NetWolves offers several cost-effective voice services, including switched and dedicated outbound, switched and dedicated toll-free inbound, dedicated T1 access loops, calling and debit cards, and conference calling. Posted: 26 Jul 2004 | Published: 01 Jan 2003
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Net2Phone’s Business Solution Delivers Savings and Value to Corporations Worldwide
| sponsored by Net2Phone
PRODUCT OVERVIEW:The Max PVN (Private Voice Network) enables companies to make free calls within their network, plus low-cost long distance calls to any phone in the world. Posted: 29 Jun 2004 | Published: 01 Jul 2004
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TELEPHONY SERVICES DEFINITION (continued): … In the U.K., Premium Rate Service (PRS) is a telephone service that provides recorded information or live conversation for callers similar to 1-900 number service in the U.S. Callers are charged a higher rate on their phone bill, which is then split between the service provider and the network operator who leases the PRS number to the provider. PRS is a subcategory of Number Translation Service ( NTS), and all PRS numbers begin with 090 with 0909 reserved exclusively for adult content services. Telephony Services definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary
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