ALSO CALLED: Adaptive Maintenance DEFINITION: The modification of software to correct faults, to improve performance, or to adapt the software to a changed environment or changed requirements.
WHITE PAPER:
This paper offers an overview of who is using technology escrow services, as well as why. You�ll learn the key criteria to use in making an effective evaluation when you are ready to select an escrow agent.
WHITE PAPER:
To meet the increasing pressures of high availability and performance requirements, many IT groups are adopting IT Service Management ITSM, and change and configuration management CCM strategies. This paper lays out successful approaches.
SOFTWARE LISTING:
Functionally rich and totally integrated our suite of industry solutions provide users with the opportunity to run their business more efficiently and to maximize their profit generating potential.
WHITE PAPER:
This white paper details the step-by-step methodology essential for successfully developing and supporting a Software as a Service (SaaS) delivery model.
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